Refunds and Cancellation Policies

Cancellation Policy:

  1. Customers can request cancellations for their orders within 24 hours of placing the order.
  2. To request a cancellation, customers must contact our customer support team via email (jeeradius@gmail.com) or phone (+919454321216) with the order details (Screenshot of products and payment).
  3. Cancellations requested after the 24-hour window may not be accepted, and the customer may be subject to applicable fees or penalties.

 

Refund Policy:

Eligibility for Refunds:

  1. Damaged or Defective Products: If the product received by the customer is damaged or defective, they are eligible for a refund.
  2. Non-Delivery: If the customer does not receive their order within the specified delivery timeframe, they are eligible for a refund.
  3. Unsatisfactory Services: If the customer is dissatisfied with the services rendered, they may be eligible for a refund, subject to review and verification.

 

Refund Request Process:

  1. Customers must contact our customer support team within 7 days of receiving the product or service to initiate a refund request.
  2. The customer support team will guide them through the refund process and provide any necessary instructions or forms.
  3. Proof of purchase, such as order details or receipts, may be required for refund verification.

 

Refund Methods:

  1. Refunds will be issued through the same payment method used for the original transaction.
  2. In case the original payment method is not available, alternative refund methods may be used, such as store credit or bank transfer(Paytm, UPI, NetBanking).

 

Partial or Full Refunds:

  1. Depending on the circumstances, customers may be eligible for either partial or full refunds.
  2. Refund amounts will be determined based on factors such as the extent of damage or non-delivery.

 

Non-Refundable Items:

  1. Certain products or services may be non-refundable (Downloadable Products – Like Pdf Notes, Pdf Documents, Software, Mobile Application, anything in pdf format) and they will be clearly mentioned on our website.
  2. Non-refundable items will be clearly stated at the time of purchase to avoid any confusion.